Delete your account
Delete in the app
- Open Stroll and sign in to the account you want to delete.
- Open Settings and select your connected account.
- Select “Delete account.”
- Review the confirmation and confirm deletion.
You may be asked to authenticate again using the same sign-in provider. This protects your account against unauthorized deletion.
What is deleted
- Your Stroll sign-in account and authentication record.
- Your leaderboard profile, including display name, profile photo, country, join information, and public identifier.
- Submitted daily leaderboard step totals and rank records.
- Leaderboard notification registrations and device tokens.
- Leaderboard block records and reports you submitted.
If another member reported your profile, identifying profile fields are removed while a non-identifying moderation record may remain for safety, abuse prevention, and legal compliance.
Limited analytics, crash, support, security, fraud-prevention, dispute, or legally required records may be retained where reasonably necessary.
Data on the device
Deleting your account removes hosted account and leaderboard data, but local walking history, earned-time information, and blocking settings may remain on your device. To remove local data:
- Android: clear Stroll’s app data or uninstall Stroll.
- iOS: uninstall Stroll.
Health permissions can be revoked separately through Health Connect on Android or Apple Health and device settings on iOS.
Need help?
If you can’t access the app, email stepvibecontact@gmail.com with the subject “Stroll account deletion request.” We may need to verify account ownership before processing your request.
For details on what we collect and how long we keep it, read the Privacy Policy or visit support.